In addition to the Petly account, we now have an app you download directly to your phone. You don’t have to pick just one! Activate both to get the most benefit.
If we have an email on file, you already have access to Petly. Go to our website, click on the Petly tab and at the login screen, follow the “forgot my password” prompts.
In your phone’s app store, search for “Pet Health Network” – be sure that you choose the app that says “Idexx” as well.
Once downloaded, open the app. You will be prompted for a code.
Call, text or email us and we will send you a unique code to cut and paste into this field (the code is valid for 7 days). You will then be texted a second code to enter at the next screen.
That’s it! Your phone will be linked to your record and you will not have to login every time.
Monday - Thursday:
8AM - 8PM (surgery drop off is 7:15AM - 8AM)